Rackspace sla

By | 08.08.2018

Enterprise Software Rimini Street says Q3 revenue up 17 percent. Through its digital innovation lab, airline carrier hopes to encourage the development--and even failure--of new ideas to improve service levels, without any concerns of how it You shall not be entitled to a credit if ii the event giving rise to the credit would not have occurred but for the resizing any Cloud Database Instance s upon your instructions including by increasing or decreasing the amount of storage or compute resources dedicated to a given Cloud Database Instance , or ii where the applicable Cloud Database Instance s are root enabled. We guarantee that your Cloud Database Instance s will be available If we fail to meet a guaranty stated above, you will be eligible for a credit.

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You shall not be entitled to a credit if ii the event giving rise to the credit would not have occurred but for the resizing any Cloud Database Instance s upon your instructions including by increasing or decreasing the amount of storage or compute resources dedicated to a given Cloud Database Instanceor ii where the applicable Cloud Database Instance s are root enabled.

Control Planes and Data Planes are independent per region and do not span regions. If you are paying for your Services in a currency other than US dollars, then any credit that is expressed above as a fixed number of US dollars will be converted to the currency in which you pay for your racjspace as of the date of the invoice on which the credit is applied.

If a cloud server host fails, we guarantee that restoration or repair will be complete within one hour. The plan going forward is to differentiate Rackspace with service and expertise in OpenStack deployments. Data Plane Service Level Guarantees.

Rackspace adds 99.99 uptime guarantee to private cloud service

Unprecedented functionality and control, backed by industry-leading SLAs. URL and sign-in or register: Cloud Block Storage availability Country Specific Terms Services provided from Australia Load Balancers will be deemed available unless network traffic is unable to reach the load balanced servers or endpoints as appropriate. About Rackspace Blog Support Legal. You may use Remote Monitoring Checks on any IP address or related hostname that you own, whether hosted by Rackspace or at another location.

The collaboration company's paying customer base continues to grow, as does the average revenue per paying user. Rackspace's private cloud service is ska available in the U.

Which way will the balance tip between public and private? If the event for which a credit may be payable under this guarantee is an event which would also be eligible for a credit under another SLA or is an event contemplated by another SLA, you shall not be eligible for a credit under this guarantee.

What is Fanatical Support? Credits that would be available but for this limitation will not be carried forward to future billing periods. Darrin Hanson, vice president of Rackspace Private Cloud, said that the new release and the corporate moves weren't related.

Rackspace adds uptime guarantee to private cloud service | ZDNet

If we fail to meet this guarantee you will be eligible for a credit calculated as a percentage of the Service Fee including monthly instance, concurrent connections and bandwidth charges as follows: We guarantee the Cloud Servers control plane will be available Select Manuals from the You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Vodafone NZ preps network for 5G. You may not configure Remote Monitoring Checks against IP addresses that you do not own, and while you may configure Remote Monitoring Checks against dynamic IP addresses you must disable or modify the applicable Remote Monitoring Checks when the target IP is re-assigned for this reason we suggest that you point any Remote Monitoring Check running against a dynamic IP target to a DNS entry that is updated when the target IP changes.

If a Host Server hosting a Cloud Server or Cluster fails, Rackspace guarantee that restoration or repair will be complete within one 1 hour of problem identification.

Compare Our Service Levels

You are not entitled to a credit for downtime or outages resulting from denial of service attacks, virus activity, hacking attempts, or any other circumstances that are not within our control. If we fail to rackspacf this guarantee, you will be eligible for a credit calculated as a percentage of the S,a Fees, as follows: For the purposes of this clause, "Australia Consumer Law" means Schedule 2 to the Competition and Consumer Act Cth ; "Non-excludable Rights" means a condition, warranty, right or guarantee implied by relevant legislation, including the Competition and Consumer Act Cththe exclusion of which from the Agreement would cause part or all of the Agreement to be void.

Volumes shall be deemed available unless: What are likely to be the key barriers to embracing serverless computing? You are not entitled to a credit if downtime would not have occurred but for your breach of your agreement with Xla or your misuse of the Services.

Through its digital innovation lab, airline carrier hopes to encourage the development--and even failure--of new ideas to improve service levels, without any concerns of how it Center, including a web-based interface e. Each Bidder shall also attach to its Bid Response

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